How to Login to cPanel

Before you can log into cPanel, you must open your Internet browser. This will work in whatever browser you are using.

Click on your browser's address bar and enter the http address of your cPanel. The address of your cPanel would have been given to you in the "Your Account Information" welcome email from us. If you can't find this, please let us know. There are three ways to login to cPanel:

1) Using an IP Address

The only way to access cPanel if your domain hasn't propagated yet.
It would look something like this - http://12.345.678.90/cpanel


2) Using your Domain Name

You can only do this once your domain name is working.
This would be - http://yourdomain.com or net or whatever it is followed by /cpanel

Enter either cPanel address in the address bar of your browser (either the IP Address, or the Domain Name). The next pop-up screen will be a login screen, asking for your username and password. They should have been given to you in your welcome email also. Fill in those two fields, and click ok.

3) Within your Client Area

You can go to ChickHost.co.uk/login and login to your account. These details will have been sent to you on the "Welcome to ChickHost" email from us. If you can't find this, please let us know.

Once logged in go to Account Overview to the right of the screen and select View next to Products/Services. Then select View Details next to the relevant service on the right hand side. You will see 2 options towards the bottom of the account details, Login to cPanel and Login to Webmail. This will log you in automatically without having to enter your username and password. Sometimes you may be asked for these details from time to time to make sure its you.

That's all there is to it! You are now logged it to your cPanel and can begin to set up email accounts, parked domains, databases, shopping carts, and many, many more features!

To exit cPanel, simply click on the Logout icon in the right hand corner, or simply close your browser window. However, if you are using a public computer, always remember to logout instead of just closing the browser because of security concerns.

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